In case of a dead battery, all of our smart locks have a backup power option, such as a USB – charging port to provide temporary power. All models also come with a physical key override, allowing you to unlock the door using a traditional key.

Yes, as long as your smart lock is connected to a Wi-Fi network or a compatible smart home hub, you can control it remotely through a mobile app. You can lock or unlock the door, check access logs, and grant temporary access to guests from anywhere with an internet connection.

Typically, you can manage user access through the corresponding mobile app. Log in to the app, go to the user management section, and you’ll be able to add new users by entering their details (such as a passcode, fingerprint, or mobile device credentials) and delete existing users as needed.

Smart locks are available for various door types, including standard wooden doors, metal doors, and some composite doors. But it’s important to check the product specifications to ensure compatibility with your specific door thickness, lock type, and material before purchasing.

The reset process varies by model, but usually, there is a small reset button in the lock. You’ll need to use a thin tool like a paperclip to press and hold the button for a specified duration (usually around 10 – 15 seconds). This will restore the lock to its factory default settings. After resetting, you’ll need to re – configure all the settings, including adding users and connecting it to your Wi-Fi network.

Yes, smart locks are ideal for rental properties. We have a system for managing hotel or apartment locks.